Privacy Policy
General Disclaimer
The information and materials contained in or accessed through this website are designed for informational and educational purposes regarding our solar PV systems and renewable energy services. Solana Tec Sdn Bhd (“Company”), its affiliates, employees, and representatives make no representations or warranties regarding the accuracy, currency, or completeness of any information contained or referenced on this site. The Company assumes no liability for errors or omissions in the content, or for any risk associated with your use of this website.
Technical & Savings Disclaimer
References to potential energy savings, return on investment (ROI), or payback periods are estimates based on standard industry calculations and typical Malaysian weather conditions. Actual performance may vary based on site-specific factors, shading, roof orientation, and future changes to Tenaga Nasional Berhad (TNB) tariffs or government policies (such as the NEM scheme). Content on this site does not constitute financial or legal advice.
Limitation of Liability
Under no circumstances shall the Company be liable for any damages resulting from:
Failure of performance, system, server, or connection failures.
Errors, omissions, interruptions, or breaches of security.
Computer viruses, malicious code, or corruption.
Delays in operation, transmission errors, or unavailability of access.
This applies even if the Company or its representatives have been advised of the possibility of such damages.
Third-Party Links & Local Authorities
This website may contain links to third-party websites (e.g., SEDA, Suruhanjaya Tenaga, or financing partners). The Company is not responsible for the content or privacy practices of such sites. Access to and use of third-party sites is entirely at your own risk.
Modifications and Termination
The Company reserves the right to modify the format and content of this website at any time without prior notice. The Company may terminate, change, suspend, or discontinue any aspect of the website, including the availability of specific products or features (such as current promotion packages), at its sole discretion.
Notice of Personal Data Protection (PDPA)
We are committed to safeguarding your personal data and ensuring it is handled responsibly in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.
(A) Sources of Personal Data We collect your personal data when you fill out our “Get Free Quotation” form, request a site evaluation, or communicate with our consultants via WhatsApp/Email.
(B) Description of Personal Data The personal data we process may include, but is not limited to:
Name and contact details (phone number, email).
Property location and type (Home/Factory/Shoplot).
Utility data (Monthly TNB bill amount and electricity supply phase).
Language preferences for consultation.
(C) Purposes of Processing Your personal data may be processed for the following purposes:
Providing customized solar ROI proposals and site evaluations.
Facilitating applications with local authorities (TNB, SEDA, and ST).
Processing financing applications and tax incentive documentation (GITA/MIDA).
Managing installation schedules and after-sales maintenance.
Internal research, service improvement, and marketing of new solar technologies.
(D) Disclosure of Personal Data Your personal data may be disclosed to relevant third parties, including government agencies (for licensing), authorized sub-contractors (for installation), and financial institutions, as required for the purposes above.
(E) Access and Update of Personal Data We strive to maintain accurate data. You have the right to request access to, or correction of, your personal data. Please contact us to submit a request.
Contact & Enquiries
If you have any questions regarding this policy or our solar services, please contact us:
Website: https://www.solanatec.com.my/
Email: info@solanatec.com
Address: 0303, Wisma S P Setia, 26, Jalan Indah 15, Taman Bukit Indah, 81200 Johor Bahru, Johor, Malaysia.
